24-hour emergency service
No power, burning smell, storm damage, a panel that's hot to the touch — call any hour.
When lightning took the service off one family’s house, David and the crew were there the same day. When another customer called on a Saturday, Dave came Sunday. That’s the standard for every truck we run: answer the phone, show up, make it safe, then fix it properly.
The emergency number is the same number: (304) 670-8277.
What this covers
- Storm damage: service masts and meters pulled off the house, downed lines on your side of the meter
- Partial or total loss of power, burning smells, buzzing or hot panels
- Tripping main breakers, flooded basements with live circuits
- Business outages: kitchens, coolers, security and signage
Questions we hear
- What should I do while I wait?
- If you smell burning or see smoke, get everyone out and call 911 first. Otherwise turn off the main if you can reach it safely, don't touch downed wires, and keep the phone near you — we'll call when we're on the way.